Very positive experience, fantastic customer service.
"Was looking to purchase a climbing frame set for my two very active boys. I researched various companies, weighing up price, quality of the product and customer service and went with OutdoorToys. Very happy with my purchase, customer service has been fantastic, very responsive and sorted out an issue I had very quickly. Only negative was the courier service. I tracked my order through OutdoorToys and saw in the morning that it had changed to 'out for delivery' however it didn't turn up until a day later in the afternoon. The lorry just spontaniously pulled up, no communication from the driver to check I'd be in, despite my number being available on the delivery invoice. I appreciate that this is the courier's failings not OutdoorToys, however waiting in/booking time off work for 2 days or missing the spontaneous delivery can put a dampener on an otherwise positive experience. I was very glad I work from home and able to receive the delivery whenever it decided to turn up."