A bumpy journey, made plain sailing by a wonderful customer service.
"We ordered a swingset/climbing frame for our toddler, to keep him busy in the summer season. The delivery was fumbled by the logistics partner, meaning we had to wait nearly 3 weeks for everything to arrive before we could start building. The outdoor toys team, empathetic and kind, put me at ease. Owned the situation, and got it resolved. Spoke to Shaun and Becky, who were the champions of the customer service. We got the parts, got it built (easier than I thought it would be) and now my toddler uses it daily. Thank you to the team at outdoor toys. You got it done and made a little boy happy."