Birthday present.
"Ordered this swing as a birthday present for my autistic grandson to have at my house. After several days I received the swing seat. The delivery driver told me there was only one item for delivery. After contacting outdoor toys they in turn contacted the courier service who a week later delivered the frame of the swing whereby the packaging was undone and it was left on my doorstep like this. I had not received any prior notice this item was to be delivered. There was a part missing from the frame of the swing. I tried ringing the courier and left voice messages but nobody got back to me. I then telephoned outdoor toys every few days and was assured by Rachel , Sheng and another member of staff the item would be delivered. I have made numerous telephone calls to outdoor toys and was assured the missing part would arrive soon. I eventually received an empty box from the courier and refused this. The courier delivered the empty flat pack box again the next day and u again I refused to accept it. APC courier service emailed me to say the item was delivered and received by me which it wasn’t. I still have not received the part for the swing so I have to give this company no stars and will not buy from them again."