Ok eventually
"I ordered this fully assembled, expecting delivery a bit earlier, but the delivery company that outdoor toys took longer to contact me than I expected. Unfortunately I was not home when it was delivered so my housekeeper took delivery. The packaging was all intact and not damaged at all. I was surprised it was only wrapped in black shrink wrap not boxed. When I got back I unwrapped it to find it was really smashed up front and back, tipper rear flap broken off, steering wheel snapped off, steering column broken. It could not have been damaged after wrapping as the outside would have been torn so it must have been wrapped in an already damaged state! I rang Outdoor toys and they asked me to send photos which I did. They sent a courier to collect it and the next day a new vehicle was despatched and arrived fully boxed & protected. Only a couple of issues - the delivery company didn’t tell me they were coming and there were no instructions for use - but I downloaded pretty basic ones from the internet. The gator itself is great but a bit flimsy, the rear wheels skid a bit on very slight uphill slope & uneven grass surface but on the whole good & my grandchild loved it."