Wonderful
"Customer service was great, very prompt in replying back and going above all odds to rectify my questions"
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Description
Specification
Overall rating: 4.8 / 5 from 5 reviews.
AI Generated Review Summary
Summary topics
Review topics: ["service","staff"].
Review highlights
Reviews
Great staff
"The staff at outdoor toys were really helpful sorting out the problems I had with my order. However the original part sent was not appropriate."
Excellent Customer Service
"I had to call Outdoor Toys a few times, and each time staff were helpful, polite and resolved my queries. Delivery of my items were timely. I even needed some replacement ropes that aren’t generally on sale and they were able to accommodate, which I am extremely grateful. I would definitely recommend to anyone thinking of buying outdoor equipment."
Great after sales you can trust
"Bought a child’s electric motorbike of them years ago and after a problem with excessive wear on the forks in the 1st year, new ones were sent to me and were much better.3 years on the front sprocket came off and we couldn’t find it. After a few emails they worked out the part and was supplied for a reasonable price. It’s refreshing to deal with a company that has good customer service and parts for the toys they sell. 5 stars Well done"
Customer service
"Excellent customer service. Very helpful, informative responses to my queries."
Q&A
- MY GRANDSON HAS A OUTDOOR TOYS RIDE ON 12V THINK ITS A MERC C CLASS CAR, THE REMOTE HAS STOPPED WORKING AND I THINK IT MAY NEED NEW 1 ALONG WITH A RECEIVER RECEIVER UNIT TO MATCH, IT HAS A BLUE 7-PIN CONNECTOR SO I THINK IT IS A RX19 , THE BATTERIES 2 X 6V LINKED COULD ALSO NEED REPLACING .... COULD YOU PLEASE SUPPLY A COST FOR THE PARTS THANK YOU.
- Please email us on info@outdoortoys.co.uk regarding this query - OutdoorToys
- MY GRANDSON HAS A OUTDOOR TOYS RIDE ON 12V THINK ITS A MERC C CLASS CAR, THE REMOTE HAS STOPPED WORKING AND I THINK IT MAY NEED NEW 1 ALONG WITH A RECEIVER RECEIVER UNIT TO MATCH, IT HAS A BLUE 7-PIN CONNECTOR SO I THINK IT IS A RX19 , THE BATTERIES 2 X 6V LINKED COULD ALSO NEED REPLACING .... COULD YOU PLEASE SUPPLY A COST FOR THE PARTS THANK YOU.
- Please email us on info@outdoortoys.co.uk regarding this query - OutdoorToys
- MY GRANDSON HAS A OUTDOOR TOYS RIDE ON 12V THINK ITS A MERC C CLASS CAR, THE REMOTE HAS STOPPED WORKING AND I THINK IT MAY NEED NEW 1 ALONG WITH A RECEIVER RECEIVER UNIT TO MATCH, IT HAS A BLUE 7-PIN CONNECTOR SO I THINK IT IS A RX19 , THE BATTERIES 2 X 6V LINKED COULD ALSO NEED REPLACING .... COULD YOU PLEASE SUPPLY A COST FOR THE PARTS THANK YOU.
- Please email us on info@outdoortoys.co.uk regarding this query - OutdoorToys
- MY GRANDSON HAS A OUTDOOR TOYS RIDE ON 12V THINK ITS A MERC C CLASS CAR, THE REMOTE HAS STOPPED WORKING AND I THINK IT MAY NEED NEW 1 ALONG WITH A RECEIVER RECEIVER UNIT TO MATCH, IT HAS A BLUE 7-PIN CONNECTOR SO I THINK IT IS A RX19 , THE BATTERIES 2 X 6V LINKED COULD ALSO NEED REPLACING .... COULD YOU PLEASE SUPPLY A COST FOR THE PARTS THANK YOU.
- Please email us on info@outdoortoys.co.uk regarding this query - OutdoorToys
- MY GRANDSON HAS A OUTDOOR TOYS RIDE ON 12V THINK ITS A MERC C CLASS CAR, THE REMOTE HAS STOPPED WORKING AND I THINK IT MAY NEED NEW 1 ALONG WITH A RECEIVER RECEIVER UNIT TO MATCH, IT HAS A BLUE 7-PIN CONNECTOR SO I THINK IT IS A RX19 , THE BATTERIES 2 X 6V LINKED COULD ALSO NEED REPLACING .... COULD YOU PLEASE SUPPLY A COST FOR THE PARTS THANK YOU.
- Please email us on info@outdoortoys.co.uk regarding this query - OutdoorToys